Known problems

Printer error

• Connection problems
  Error:   no printout
  Message on LPR - printer status:   Status:   cannot open 'printername%9100' - 'Connection timed out'
  Error cause:   No network connection to the printer
  Remedy:   restart the printer and if necessary restart the printjob
  

• HP - printer
  Error:   no printout
  Message on display:   79.00 FE Printer Error
  Error cause:   PostScript file wrong
  Remedy:   cancel printjob und reset printer
  

• Ricoh - printer
  Error:   no printout of the header pages
  Message on printout:   ERROR: limitcheck   OFFENDING COMMAND: setpagedevice
  Error cause:   printer wrong
  Remedy:   reboot printer
  

• Xerox - printer
  Error:   Prints the sides several times od needs for printout the enter key
  Message on the web side of the printer:   'belegt' oder 'busy'
  Error cause:   printer wrong
  Remedy:   PostScript reset oder coldreset of the printer
  

• KonicaMinolta - MC5450 printer
  Error:   Print always on foils
  Message on display:   Typfehler Tray 2
  Printout on foils:   ERROR: ioerror, OFFENDING COMMAND: status
  Error cause:   Paper jam on lower paper tray. Afterwards the printer takes foils from tray 2
  Remedy:   remove the paper jam and reboot the printer
  
  Error:   Printout from web
  - From Linux: Error like paper jam (look before) and additional message on the foil:   STACK: EUHGFW+Arial-BoldItalic......
  - From Windows: Wrong format on printout and no pictures
  Error cause:   PostScript Error by any fonts
  Remedy:   Cancel the print job and restart the printer
  More Remedy:   Use standard fonts on web sides like Arial, Tahoma, Times or PostScript fonts