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Central Linux Support at DESY


NOTE: This document is part of the 1998 DESY Linux support statement. Is has been superseded by an extended paper in January 2000 and is only kept for reference. If you maintain a link to this document, please update it to point to the above URL.
Central Computing in Hamburg now supports the Linux operating system.

Because of the growing number of installations and interest in Linux, Central Computing developed a concept which will enable the groups to use Intel processor based computers running the Linux OS in a secure and DESY compliant way. Linux PCs will be integrated into the current DESY computing model.

Classes of DESY computing machines

There are several classes of computing machines: SMP compute or disk servers, workgroup servers and desktop computers. The central Linux support covers desktop computers and workgroup servers.

Workgroup Server
Every workgroup server hosts a small group of users for interactive work or processing of batch jobs. A workgroup server provides local diskspace and access to central data disks and tapes. Workgroup servers can share their local data with other workgroup servers.
Workgroup servers have in common that they
Desktop computer
There is a large number of desktop computers spread all over DESY. Centrally supported are X terminals and desktop PCs running Windows NT or Linux.
Desktop PCs allow to use local applications (editor, webbrowser, office software,...) and to access workgroup servers.
All Linux desktop PCs have in common that they
The two classes of machines (desktops and workgroup servers) differ mainly in the level of central support, supported network access and supported hardware:

Details of central Linux support

Supported Intel based Linux PCs

The following configurations of Linux on PC hardware are supported:

Installation and administration

-IT- provides for a central installation server, which offers the latest version of the supported configuration for automatic installation via the data network. Installation and operation of DESY Linux PCs is only possible on the DESY campus in Hamburg and Zeuthen.

Guidelines for installation and administration are provided by -IT- at the following locations:

Please note that some information has to be forwarded to -IT- prior to any order or purchase of hardware! Please read and follow the installation and administration guidelines!

General rules are

-IT-'s responsibility is limited to proper functionality of the unmodified operating system, ASG software products, DESY-HEP-Environment, mail and printing. In case of modifications to our installation, -IT- will not provide for a solution (nor help).

-IT- provides help for installation and administration of workgroup servers but no individual help for desktop computers. If a problem on a desktop computer can't be fixed by the group administrator, -IT- recommends as a first measure to reinstall the PC from the installation server.

Application Software and Environment

The application software repository (products) of the Application Software Group (ASG) has been completed for Linux and will be further supported similar to the other currently supported UNIX platforms. As on other supported (UNIX) platforms the software is distributed via AFS. -IT- guarantees the proper functionality of the ASG Linux software products on centrally installed machines.

The DESY-HEP-Environment will be supported under Linux (Login-, Shell- and X-Support), which provides for an environment almost identical to other supported platforms (e.g. SGI/IRIX, Sun/Solaris, etc).

Mail and Printing is part of the supported functionality, similar to other officially supported (UNIX) platforms.

Security

-IT- in conjunction with RSR is strongly and continuously investing in the improvement of computer and network security. As for other supported platforms, -IT- provides installation modules which include the latest security patches.

-IT- will take care to make the relevant patches available on the central installation server as quickly as possible. The group administrators are informed by -IT- about the availability of patches and other security relevant matters.

Security updates or reinstallations of desktop computers are the sole responsibility of the group administrator. -IT- may offer help for updates of workgroup servers.

Consulting

Help and support for all user questions and problems is provided through the UCO. The UCO will provide this service on the supported version of the Linux OS and the supported configuration in the same way as for the other supported platforms. For problems concerning Linux desktop computers the group administrators are the first contact persons.
robert.casties@desy.de
Last modified: Wed Feb 16 13:20:53 2000
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